Privacy Policy - PK School

1. Introduction

At pk-school.com (“we”, “us”, “our”), we are firmly committed to maintaining your privacy and protecting your personal data. We understand the importance of safeguarding personal information and are dedicated to processing it transparently, fairly, and securely. This Privacy Policy outlines how we collect, use, store, and share your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of the Policy and Role of Data Controller

This Privacy Policy applies to all users, visitors, and registered account holders on our website, pk-school.com, and governs the manner in which personal data is processed in connection with our services.

For the purposes of the GDPR, pk-school.com is the data controller of your personal data. If you have any questions regarding this policy or data processing practices, you may contact us at [email protected].

3. Categories of Data Processed

We may collect and process the following categories of data:

A. Usage Data
Information about how you interact with pk-school.com, including your IP address, browser type, device identifiers, pages visited, referring website, and time spent on pages.

B. Account Data
Details you provide when creating an account on our platform such as full name, residential or billing address, email address, and phone number.

C. Profile Data
Information related to your activity and preferences on pk-school.com, including course enrollments, previous purchases, user behavioral data, and learning module progress.

D. Communication Data
Records of correspondence between you and our support team, including inquiries made via email, contact forms, or live chat.

E. Technical Data
Device-specific information such as device type, operating system version, browser settings, network configurations, and system-generated logs.

F. Transaction Data
Payment details and related billing information required to complete a purchase, including order history, transaction identifiers, billing contact data, and delivery information (where applicable).

G. Preference Data
Details on your preferences for receiving marketing communications, product notifications, and your identified interests in specific services or offerings.

4. Legal Bases for Processing

We process your personal data only when a lawful basis exists. These include:

– Contractual Necessity: To register your account, fulfill purchases, provide services, and manage billing.
– Legitimate Interests: To improve website performance, detect fraud, secure our services, and analyze usage trends.
– Consent: For sending marketing communications, storing non-essential cookies, and processing sensitive data, where required.
– Legal Obligation: To comply with applicable legal requirements and respond to lawful requests from regulatory authorities.

5. Your Rights

Subject to applicable data protection laws, you may exercise the following rights:

– Right of Access: Obtain information about your personal data and how it is processed.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, subject to retention obligations.
– Right to Restriction: Request limitation of certain types of processing, under qualifying circumstances.
– Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format to transfer to another controller.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent, without affecting prior lawful processing.

To exercise these rights, you may contact us at [email protected].

6. Security Measures

We implement a range of technical and organizational safeguards designed to protect your personal data, including:

– End-to-end encryption of transmitted data
– Secure storage using industry-standard protocols
– Restricted access based on role and authorization level
– Regular internal audits and vulnerability assessments
– Staff training on data protection responsibilities

7. International Transfers

Where personal data is transferred outside of the European Economic Area (EEA) or other jurisdictions with comparable privacy laws, we ensure appropriate safeguards are in place. This may include the use of Standard Contractual Clauses (SCCs) approved by the European Commission, adherence to regional frameworks, or reliance on other legally recognized mechanisms.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations.

– Account Data: Retained as long as your account is active or as needed to provide services.
– Transaction Data: Retained for 7 years for accounting and auditing purposes.
– Usage and Technical Data: Retained for up to 24 months for analytics and security.
– Communication Data: Retained for 36 months after final correspondence.
– Preference Data: Retained until you update or withdraw your preferences.

9. Cookie Policy

pk-school.com uses cookies and similar technologies to enhance your experience. Cookies fall into the following categories:

– Essential Cookies: Necessary for core website functionality such as navigation and access to secure areas.
– Functional Cookies: Enable improved usability and personalization, like remembering language preferences.
– Analytical Cookies: Help us understand how visitors interact with the site for performance measurement.
– Performance Cookies: Collect aggregated data to improve site features and optimize loading speeds.

10. Cookie Management and Compliance

Upon your first visit, you are presented with a cookie banner offering the option to manage preferences or accept all cookies. You may adjust these settings at any time via our Cookie Preferences page or by configuring your browser settings.

In compliance with GDPR and CCPA, we do not store or access non-essential cookies without your prior consent. Under CCPA, California residents may opt out of the “sale” of their personal information, which we interpret broadly to include certain types of data sharing via cookies and advertising partners.

11. Special Protections for Children

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from such minors. If we become aware that we have inadvertently collected data from a child without parental consent, we will take immediate steps to delete it. Parents or guardians may contact [email protected] to request removal of data associated with a minor.

12. Policy Updates & Notifications

We reserve the right to update this Privacy Policy to reflect changes in legal obligations, technological developments, or business practices. Substantive updates will be communicated via prominent notice on pk-school.com or through direct email notification where applicable. Continued use of our services indicates acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

Email: [email protected]
Website: https://pk-school.com

We are committed to full compliance with applicable data privacy laws and encourage you to reach out with any concerns you may have regarding your data rights or our privacy practices.