Privacy Policy

1. Introduction

At PK School (“we,” “our,” or “us”), accessible at pk-school.com, your privacy and the security of your personal data are of utmost importance to us. We are fully committed to maintaining the confidentiality, integrity, and availability of any personal information we collect. This Privacy Policy outlines how your data is collected, utilized, and disclosed, and reflects our ongoing commitment to transparency and compliance with global data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all users and visitors of pk-school.com, including but not limited to students, parents, educators, partners, and service providers. For purposes of applicable data protection laws, PK School is the data controller responsible for your personal data collected through this website and all affiliated digital services. If you reside in California or the European Economic Area, additional rights and obligations under relevant statutes apply, as detailed in this Policy.

3. Categories of Personal Data We Process

We may process the following categories of personal data to operate, optimize, and improve our services:

a. Usage Data
Includes information such as your IP address, browser type, operating system, page views, site navigation paths, session duration, time zone, and referring URLs.

b. Account Data
Includes your full name, residential or shipping address, email address, and telephone number when you create or update an account with us.

c. Profile Data
Includes your service preferences, purchase history, feedback, and behavioral data collected through your interactions with our services.

d. Communication Data
Includes support queries, emails, contact form submissions, and other communication you send to or receive from us.

e. Technical Data
Includes details about your device and configuration, such as device type, OS version, unique device identifiers, and web browser characteristics.

f. Transaction Data
Includes payment method details, transaction history, and delivery information relating to the services you purchase through pk-school.com.

g. Preference Data
Includes marketing preferences, product interest markers, and your consent to receive communications or participate in surveys and promotions.

4. Legal Bases for Processing

We process your personal data on the following legal bases as defined by applicable law:

– Contractual Necessity: To fulfill obligations related to the performance of a contract with you (e.g., service access, billing).
– Legal Obligation: Where we are required to comply with statutory or regulatory requirements.
– Legitimate Interest: To protect our business interests in maintaining and improving our services, provided such interests are not overridden by your rights and interests.
– Consent: Where legally required, we will obtain your explicit consent before collecting or processing your data for non-essential purposes such as marketing.

5. Your Rights

Subject to certain limitations and conditions, you have the following rights concerning your personal data:

– Right of Access: Receive confirmation and a copy of the personal data we process about you.
– Right to Rectification: Request correction of any inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data where applicable under law.
– Right to Restriction: Request limitations on how we process your data.
– Right to Portability: Obtain and reuse your personal data across other services you select.
– Right to Object: Object to processing based on legitimate interest or for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We apply a range of administrative, physical, and technical safeguards to secure your personal data, including but not limited to:

– HTTPS protocol with SSL/TLS encryption across pk-school.com.
– Role-based access controls to limit data access to authorized personnel.
– Scheduled data backups and disaster recovery protocols.
– Staff training programs on data protection and information security best practices.

7. International Transfers

To operate our services, some of your data may be transferred to, and processed in, countries outside your place of residence, including locations outside the European Economic Area and the United States. In such cases, we ensure appropriate protection through the use of Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other lawful transfer mechanisms. By using our services, you acknowledge and agree to this international transfer and processing as outlined.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes set out in this Policy and applicable law:

– Usage and Technical Data: Up to 12 months.
– Account and Profile Data: As long as you maintain an account, and for 6 years thereafter for compliance and audit purposes.
– Transaction Data: Retained for 7 years to fulfill financial and tax obligations.
– Communication and Preference Data: Up to 5 years or until you withdraw consent.

Upon expiry of the relevant retention periods, data is securely deleted or anonymized.

9. Cookie Policy

We use cookies and related technologies to enhance user experience, analyze traffic, and deliver personalized content. The types of cookies we deploy include:

– Essential Cookies: Required for website functionality and to maintain secure sessions.
– Functional Cookies: Store user preferences and facilitate customizations.
– Analytics Cookies: Help us track user behavior and improve usability.
– Performance Cookies: Measure load times, responsiveness, and error rates.

10. Cookie Management and Legal Compliance

In accordance with GDPR and CCPA requirements, we offer users clear and granular cookie management options. When you first visit pk-school.com, you will be presented with a cookie banner asking for consent. You can update your cookie preferences or withdraw consent at any time via our Cookie Settings Panel, accessible on the website.

Users may also manage cookies through their browser settings. Please note, disabling essential cookies may impair the functionality of the site.

11. Protection for Children

PK School does not knowingly collect or solicit personal data from children under the age of 13. If we learn that we have inadvertently collected data from a user under this age, we will promptly delete such data from our systems. Parents or guardians who believe their child has provided data may contact us at [email protected] for further action.

12. Policy Updates

PK School reserves the right to update or modify this Privacy Policy to reflect changes in legal or regulatory requirements, technological advancements, or business practices. Any material changes will be communicated via a prominent notice on pk-school.com. We encourage users to review this Policy periodically.

13. Contact

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

PK School
Email: [email protected]
Website: pk-school.com

We remain committed to maintaining compliance with all applicable data protection frameworks and to supporting your privacy rights with transparency and accountability.